Ticket Information

How to purchase a ticket:

  • Choose which package(s) best suits you/your party
  • Enter the desired quantity to the right of each package and click the Add Tickets To Cart button
  • Continue through the checkout process
  • After completion of payment, you will be given a ticket confirmation number to bring with you.
  • You may either print the confirmation or provide the confirmation code with your ID
  • Tickets are also available for purchase at the door.

How long are purchased tickets valid for?

  • All minus5 tickets are valid for 6 months from the date of purchase.
  • Please note that a purchased ticket does not guarantee entry on any specific date or time.

Where can tickets be redeemed?

  • Tickets are valid at the minus5° location selected when purchasing the ticket.
  • A Valid Photo ID that matches the information on the tickets must be provided.


  • Some dates may not be available due to routine Ice Maintenance, Private Parties and Media Events.  These events may prevent access to minus5 on any given day.  Please check our calendar or Call the minus5 location prior to visiting for the most up-to-date availability.

Refunds or cancellations:

  • All purchases are final unless the minus5 location that you chose is closed due to ice maintenance, a private event or filming when you arrive.